By placing an order with HedgerowGifts you are accepting the following terms and conditions. These terms and conditions do not affect your statutory rights. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions. We have the right to refuse at our discretion to supply any goods ordered by you. Making a Purchase - Making a purchase could not be easier. Just browse our shop and add the items you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete your order, such as payment method (i.e. via PayPal, Visa, Master Card, etc.) You will have the option to Login or Register an account. You will then be able to maintain address information and check on your orders. We accept online payments through PayPal and all products offered for sale by HedgerowGifts are priced in pounds Sterling (£ or GBP). Delivery - When you place an order with HedgerowGifts you can rest assured in the knowledge that your items will be packaged safely and securely. We will endeavour to get your items shipped to you within a few days (usually 3 to 4 days). If for any reason there is a delay in your order being processed, then we will notify you of the expected delivery date or offer an alternative substitute item. Description of Goods - We make every effort to ensure that our items are described as accurately as possible. Images and product descriptions are provided as a guide only, as actual products may vary slightly. Most product measurements are approximate. Please note that as computer screen resolution, brightness, contrast settings, etc., can vary from one computer screen to another, then images and colours can appear slightly differently on your computer screen from the physical product. Should you have any doubts about a colour, then please contact us.Handmade Goods – As all our items are handmade, they are therefore subject to slight variations in colour, texture and appearance. Availability - We try to hold stocks of all items. Occasionally however, an item may be out of stock. If this is the case, we will inform you. All delivery dates are estimates and are subject to availability. Cancellation - If you wish to cancel your order, please contact us immediately. If goods have been dispatched, then you will need to follow the refunds procedure below. Returns - If you return an item to us within 14 days in perfect condition, we will be happy to exchange or refund you the original price - less postage/delivery. However, you must make your own arrangements to return goods to us, where you will be responsible for the cost of return (unless goods are faulty). We recommend that you obtain proof of postage, as you are responsible for the returned goods until they have been received by HedgerowGifts. Privacy Policy - We will not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment (see separate page regarding our privacy policy)Cookies - Cookies are used on this shopping site to keep track of the contents of your shopping cart and to store delivery addresses. What is a cookie? A cookie is a piece of data stored by a website within your web browser, and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable way for websites to remember things that a browser had done there in the past, which can include having clicked particular buttons, logging in, or having read pages on that site previously. How can I remove cookies? You can remove cookies within your browser by clicking on "settings" or "options" and selecting "clear all browsing data" or "clear browser history". Make sure "delete" cookies is selected. Please note this procedure will vary depending on your browser type. How can I use your website without cookies? You can disable cookies for your browser. This option is usually found in the "settings" section under "Privacy". Please note that this may disable certain features on our website making your shopping experience less enjoyable. Liability - The information contained within this website is for information purposes. The material on this website does not constitute advice and you should not use the information on this website to make any decisions or take any action. The contents of this website may not be copied, reproduced, duplicated, sold, downloaded or distributed by any means to third parties without our express written consent.Copyright - All images and logos are the property of their respective owners.